#Voice

2 guides

Comparison of three Teams Phone PSTN options — Calling Plan, Operator Connect, and Direct Routing — and how each connects Teams to the public phone network

Microsoft Calling Plan vs Operator Connect vs Direct Routing

Compare Microsoft Calling Plan, Operator Connect, and Direct Routing for Teams Phone: cost, control, SBC needs, number porting, and which fits your organization.

MCSA Guru Team Jun 18, 2026 9 min read

Microsoft Teams

How to Set Up Auto Attendant in Microsoft Teams

Set up a Teams auto attendant the right way: resource accounts, the free virtual user license, business hours, holidays, dial-by-key menus, and call queue routing.

MCSA Guru Team Jun 11, 2026 10 min read